‘Donna, I’m sure you’ve heard this from very many people – but I just wanted to thank you for the report from you and your team. It’s honest and real. It also, for the very first time, puts the voices of women and families centre stage. They’ve been disregarded for so long, and those individual stories are extraordinarily powerful…. at least on maternity, that culture of denial has been broken, and you’ve done that. Congratulations.‘

Local resident, Shropshire